Settings

Configure how Fawnly responds to your reviews

No Google Business Profile connected

Your account is set up, but we couldn't find a Google Business Profile on your account. Make sure your Google Business Profile is verified, then and we'll pick it up automatically.

Language

Choose the language for the Fawnly interface and emails.

Approval Rules

Click each star rating to toggle between auto-post and manual approval. Negative reviews are always held for your review.
★★★★★Auto-post
★★★★☆Auto-post
★★★☆☆Review first
★★☆☆☆Review first
★☆☆☆☆Review first

Be specific. The AI uses this wording directly.

Tone & Voice

How should your replies sound?
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Business Context

Facts the AI can mention naturally when relevant — owner name, signature items, hours, parking, recent changes.

Max 10 fields, 200 characters each.

Business Info

Find this in your Google Business Profile dashboard under "Get more reviews".